PrimeBet is an online casino that provides a wide range of games to its players. The platform offers various game categories and features different software providers.
Overview
PrimeBet's main priority seems to be offering users the chance to gamble responsibly with the least hassle in registration, making it possible for new visitors not familiar with casino games to start right away after creating their account.
The casino also focuses on rewarding its regular customers PrimeBetz Casino with bonuses as a result of active play and loyalty. Although it has fewer game options than some other competitors, PrimeBet provides more flexibility in terms of payment methods.
Registration Process
Creating an account at PrimeBetz Casino is quite straightforward. The visitor must simply select the registration type they want: email or social media link sign up, provide personal information (name, birthdate), and password for the casino's website.
Once the required details are given on one page, a pop-up window with another set of questions appears that asks about address and phone number.
The player is then asked to complete their profile with an avatar and more data. For verification, they may be requested by email or through a support message link from PrimeBet's system which also lets them track the status of this process.
Account Features
After registering for a new account at PrimeBetz casino players have several features that can help manage your time playing on their website:
- Balance (your current funds and earnings history),
- Deposit history,
- Bet history.
Additionally, there's an option to exclude yourself temporarily from using the services of this particular platform by selecting "Exclude Yourself".
This does not remove a profile however. If you want to completely cancel access to your account without deleting it you should submit a request through their official email provided on their website in 'Contact Us' section.
Bonuses
PrimeBet offers two types of welcome bonuses: one with a bonus money and the other just with free spins that need to be activated.
The first gives up to 1000 Euros with no deposit requirements which requires playing with the bonus amount 30 times within seven days. Players can only have one account here, though any existing ones should get deleted before attempting this.
Payments & Withdrawals
Primebet casino also offers more than a dozen of banking methods that are categorized under deposits and withdrawals on their website including online wallets like e-wallets and cryptocurrency.
Payment services range from Skrill to Mastercard allowing the user maximum flexibility. In terms of withdrawal limits it appears there is no problem for anyone with a balance up above $100, but when asked directly about their minimum amount (not mentioned elsewhere) they would state anything lower will not be allowed.
Game Categories
PrimeBet casino offers several categories such as slots, table games, and live dealer. These can also be accessed through 'Providers' or 'Software Providers' links on top menu.
Their online slot machine selection covers titles from well-known providers such as Play N Go (5 Reel Circus), Novomatic (Lucky Dolphin Deluxe) and NetEntertainment Inc (Jokerizer).
One notable omission in their options is jackpot games, which could be considered a drawback for some players who like these types.
Software Providers
PrimeBet works with several software providers including but not limited to:
- Betsoft Gaming
- EGT Interactive
- Netentertainment
- Quickspin
Mobile Version
The mobile version of PrimeBetz is relatively well-done considering its simplicity. They do have apps available for both Apple and Android which you can download directly through the website.
Navigation between pages takes a little while, probably because it runs in browser mode so expect slight delays.
Security & License
PrimeBet Casino operates under Curaçao gaming license (Curacao) which is one of several types of e-gaming licenses provided to offshore companies from The Government of Curaçao. This does mean however that customer service issues may not always have the same priority level, or might even lack jurisdiction support for all disputes.
Their website also provides a "Fair play" link at bottom left with some general details about random number generators.
It’s worth noting they could improve this area of their site further and provide much more information in detail about how they maintain fair conditions.
Customer Support
PrimeBet offers live chat 24 hours, which can be useful for getting help immediately when trying to understand something. Unfortunately though it does not remember your preferences between visits so each time you click on "live support" there is an option of creating a new ticket.
Support seems quite efficient - however this could likely be solved by adding saved tickets feature that lets visitors log out and then in with their profile details.
Alternatively, PrimeBet provides email service for customers which they use when the visitor first registers at the website.